I. Retail Customer Shipping Solutions

1. Contiguous U.S. Delivery

Service TypeTransit TimeCostCarriersIdeal Use Cases
Economy Shipping9 – 15 business daysOrders < $99: Weight & Zone-based
Orders ≥ $99: Free
DHL, FedEx, USPSNon-urgent purchases
Expedited Shipping5 – 9 business daysFlat rate (varies by weight/zone)DHL, FedEx, UPS, USPSUrgent orders, high-value items

2. International Shipping

Service TypeTransit TimePricingCarriersKey Notes
Standard International10 – 20 business daysCalculated by weight & destinationDHL, FedEx, USPSCustomer responsible for duties
Express International3 – 7 business daysPremium rate (weight + distance)DHL, FedEx, UPSDoor-to-door tracking; duty-paid options available

3. Additional Policies

  • Free Shipping: Orders ≥ $99 within the contiguous U.S. receive automatic free shipping at checkout.
  • Tracking: A tracking link is dispatched within 24 hours of shipment for real-time updates via carrier websites.
  • No Returns Post-Shipping: Retail orders are ineligible for returns or refunds after dispatch. Verify order details before checkout.

II. B2B Customer Shipping Solutions

1. Bulk Order Logistics Options

Shipping MethodSuitable OrdersTransit TimeCost BenefitsProcess Highlights
Sea Freight (FCL)Large-volume orders (≥1,000 units)20 – 45 days (Europe)
15 – 30 days (North America)
Lowest per-unit cost for standardized productsAdvance booking required; full customs documentation provided
Sea Freight (LCL)Medium-sized batches (100 – 1,000 units)25 – 50 days (Europe)
20 – 35 days (North America)
Cost-sharing by volume/weightConsolidated shipments with other clients
Air FreightUrgent, high-value shipments5 – 10 daysFast transit, premium pricingAirport-to-airport or door-to-door services
International ExpressSamples, small trial orders3 – 7 daysFlexibility for initial ordersSupports Delivered Duty Paid (DDP) terms

2. Custom Logistics Services

  • Supply Chain Coordination: End-to-end solutions from factory sourcing to final destination delivery (e.g., direct transport from China to European warehouses).
  • Phased Deliveries: Tailored shipment schedules aligned with production cycles (e.g., 30% of order volume per month).
  • Compliance Support:
    • Comprehensive documentation assistance (commercial invoices, packing lists, certificates of origin).
    • Guidance on destination country regulations (e.g., CE marking for EU, FCC certification for the U.S.) to streamline customs clearance.

3. Risk Management

  • Insurance: Recommended All Risks coverage for transit, with premiums typically 0.3% – 0.5% of cargo value.
  • Liability Transfer: Risk transfers to clients upon warehouse release; insurance is mandatory for high-value bulk orders.

III. Comparison Table

AspectRetail CustomersB2B Customers
Order VolumeSingle items or small batchesBulk, customized, or large-scale orders
Pricing ModelStandardized weight/zone ratesCustom quotes based on shipping method
Service PrioritiesSpeed, convenience, trackingCost-efficiency, supply chain integration
Extra ServicesNoneCustoms assistance, phased deliveries, insurance consultation

IV. Order & Inquiry Information

Retail Customers

B2B Customers

  • Consult our team for tailored solutions:
  • Provide: Order quantity, destination, delivery timeline, special requirements (e.g., temperature-controlled transport).

Note: All shipping options are adjustable. B2B clients with annual orders exceeding $500,000 may qualify for volume-based discounts.