Service Overview

Our foreign trade export customization services cater to global clients seeking OEM (Original Equipment Manufacturer), ODM (Original Design Manufacturer), and wholesale solutions. Specializing in end-to-end supply chain management, we integrate product design, manufacturing, quality control, and international logistics to deliver customized solutions for businesses across industries.

Core Service Categories

1. OEM/ODM Customization

  • OEM Services:
    Manufacture products based on client-provided specifications, including technical drawings, material requirements, and branding guidelines. Suitable for clients with established designs seeking production scalability.
  • ODM Services:
    Offer turnkey solutions from concept to production, including product design, prototype development, and mass manufacturing. Our team provides design optimization suggestions to enhance functionality and cost-efficiency.

2. Wholesale & Bulk Order Fulfillment

  • Support bulk orders for retailers, distributors, and brand owners, with flexible MOQ (Minimum Order Quantity) based on product complexity.
  • Provide customized packaging solutions, including private labeling, logo printing, and retail-ready packaging.

End-to-End Service Process

1. Requirement Confirmation

  • Client submits design files, technical parameters, quantity, and delivery timeline.
  • Our sales team provides a detailed quotation within 3–5 business days, including production costs, shipping fees, and compliance charges.

2. Prototype & Sample Approval

  • For OEM/ODM projects, develop 1–3 product samples for client review within 10–15 business days.
  • Revise samples based on feedback until final approval before mass production.

3. Production & Quality Control

  • Execute production plans with regular progress updates (e.g., material sourcing, manufacturing stages).
  • Conduct 3-stage quality checks (incoming materials, in-process production, final product) to ensure compliance with international standards (e.g., ISO 9001).

4. Export Documentation & Logistics

  • Handle export documentation (commercial invoice, packing list, certificate of origin, customs declaration).
  • Coordinate international shipping via sea (FCL/LCL), air, or express courier (DHL/FedEx/UPS), with tracking provided from warehouse to destination.

International Logistics Solutions

1. Shipping Options

  • Sea Freight:
    Cost-effective for bulk orders (FCL/LCL), transit times vary by destination (e.g., 20–45 days to Europe, 15–30 days to North America).
  • Air Freight:
    Expedited delivery for urgent orders, transit times 5–10 days, suitable for high-value or time-sensitive products.
  • Express Courier:
    Door-to-door service via DHL/FedEx/UPS, transit times 3–7 days, ideal for samples or small batches.

2. Customs & Compliance Support

  • Assist with customs clearance documentation and tariff classification.
  • Provide guidance on destination country regulations (e.g., product certifications, import restrictions).

Payment & Order Terms

1. Payment Methods

  • T/T (Telegraphic Transfer): 30% advance payment for material procurement, 70% balance before shipment.
  • Letter of Credit (L/C): Accepted for orders over $50,000, subject to bank confirmation.
  • PayPal/credit card: Available for samples or small orders (under $5,000).

2. Order Cancellation & Modification

  • Cancellations before production: Full refund of advance payment.
  • Cancellations during production: 15–30% deduction based on progress (e.g., material procurement, manufacturing stages).
  • Modifications to confirmed orders: Subject to approval and potential additional fees for design changes or production adjustments.

Compliance & Intellectual Property

1. Regulatory Compliance

  • Ensure products meet destination country standards (e.g., CE for Europe, FCC for the U.S., RoHS for electronic devices).
  • Provide product testing reports and certification documents upon request.

2. Intellectual Property Protection

  • Sign NDAs (Non-Disclosure Agreements) to safeguard client designs and business information.
  • Clarify intellectual property ownership in contracts: client-provided designs remain the property of the client.

Force Majeure & Risk Management

  • In cases of war, natural disasters, or policy changes, we will notify clients promptly and propose alternative solutions (e.g., delayed delivery, partial order fulfillment).
  • Recommend clients purchase cargo insurance to cover transport risks (e.g., loss, damage, delay).

After-Sales Support

  • Provide technical support for product use and maintenance.
  • Offer post-production quality assurance: replace defective products within 30 days of delivery (subject to inspection).
  • Assist with product iteration and process improvement for long-term partnerships.

Contact Us for Custom Solutions

For inquiries, please contact our foreign trade team:

We welcome clients to visit our factory for on-site collaboration, ensuring transparent communication and quality control throughout the customization process.