Transportation policy
Free Shipping for Online Retail
Our current free shipping offer for online retail applies to customers in the contiguous United States:
- Orders under $99.99: Shipping costs are calculated based on delivery address and package weight.
- Orders $99.00+ (contiguous U.S.): Free shipping applies.
International Retail Orders
Shipping fees for overseas retail orders are determined by delivery address and package weight.
B2B Shipping for OEM/ODM Clients
For Original Equipment Manufacturer (OEM) and Original Design Manufacturer (ODM) clients, we provide customized shipping solutions tailored to order specifics:
- Bulk Order Logistics:
- For large-volume orders, coordinate cost-effective solutions via sea freight, air freight, or consolidated land transport.
- Options include Full Container Load (FCL), Less than Container Load (LCL), or door-to-door delivery based on supply chain needs.
- Customized Planning:
- Collaborate to align shipping schedules with production timelines, supporting phased deliveries or just-in-time logistics.
- Provide personalized quotes considering order quantity, product dimensions, and destination infrastructure (e.g., port requirements, customs clearance).
- Carrier Flexibility:
- Urgent B2B orders: Expedited shipping via DHL, FedEx, or UPS; cost-sensitive shipments: Optimized rates through global logistics partnerships.
Unified Order Fulfillment Process
For all customers:
- Checkout & Selection:
- Retail customers: Choose standard economy or expedited shipping at checkout.
- B2B clients: Contact our sales team for a tailored shipping proposal before order confirmation.
- Tracking & Visibility:
- All orders (retail/B2B) receive a tracking link upon shipment for real-time monitoring from warehouse to destination.
- Oversized/Heavy Items:
- For B2B orders with bulky equipment or raw materials, arrange specialized transport (e.g., flatbed trucks, cargo ships) with detailed handling instructions.
Shipping Options Summary
Service Type | Retail Customers | OEM/ODM B2B Clients |
---|---|---|
Economy Shipping | 9–15 business days (DHL/FedEx/USPS) | Custom lead times (sea/land transport) |
Expedited Shipping | 5–9 business days (DHL/FedEx/UPS/USPS) | Urgent air freight options available |
Bulk Logistics | N/A | FCL/LCL, project-based transport planning |
Additional Notes for B2B Clients
- Tariffs & Customs: Assist with customs documentation (e.g., commercial invoices, packing lists), but recommend consulting local customs for duty calculations.
- Volume Discounts: Long-term B2B partners may qualify for reduced shipping rates based on annual order volume.
- Contact Us: For OEM/ODM shipping inquiries, email [email protected] or Whatsapp:86-13810663449.
This policy ensures seamless shipping for both retail consumers and B2B partners, combining standard solutions with customizable logistics for complex business needs.